An account executive answers a prospect's pushback on price
A prospect pushes back on pricing in a Channels thread. Beryl Compose retrieves the full thread, the latest call notes in OneCloud, and the contact's profile in People, then drafts a reply that answers the price concern, mentions the feature that the prospect's champion praises on last week's call, and offers the discount structure that sales leadership approves for this account tier.
Result
The account executive edits Beryl's draft and sends it, working from the thread and the call notes that the draft already quotes. The prospect receives a reply about the concern that they raise, with the discount for their account tier.





