Startup scaling from 10 to 50 employees
The founder creates custom roles for Sales, Support, and Engineering, with each role seeing only relevant contacts, conversations, and files. As headcount grows from 10 to 50 over 18 months, new hires receive appropriate access through role assignment without separate permission grants. The operations lead adjusts role definitions as teams specialize, and changes propagate across People, Channels, and OneCloud automatically.
Result
Security posture stays consistent despite rapid growth because permissions follow roles, not ad hoc grants that accumulate over time. Onboarding drops from 2 days of IT setup to 15 minutes, and the team avoids security incidents from overprovisioned accounts.






