This Cookie Policy explains how Delalify ("Company", "we", "us", or "our") uses cookies and similar technologies when you visit our websites and use our services.

This policy applies to both the Delalify Apps Platform (accessible at delalify.com, which includes People, Channels, OneCloud, Teams, Commerce, Builder, Wallet, and Tables) and the Delalify Conjoin Platform (accessible at conjoin.delalify.com, our cloud infrastructure and developer platform). For more information about the distinction between these platforms, please refer to our Enterprise Service Level Agreement.

Last Updated

This Cookie Policy was last updated on November 7th, 2025.

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "session cookies" (temporary cookies that are deleted when you close your browser) or "persistent cookies" (cookies that remain on your device until they expire or you delete them).

This policy also covers similar technologies, such as web beacons, pixels, and tags, which function similarly to cookies.

We use the following categories of cookies on our websites and services:

1. Necessary Cookies

These cookies are essential for the operation of our websites and services. They enable core functionality such as security, authentication, network management, and accessibility. Without these cookies, the services you have requested cannot be provided.

Purpose: Authentication, session management, security, load balancing, and fraud prevention.

Retention Period: Session cookies expire when you close your browser. Persistent necessary cookies typically remain for up to 12 months.

User Control: These cookies cannot be disabled as they are strictly necessary for our services to function. Disabling them will prevent you from using essential features of our services.

2. Preferences Cookies

These cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language, region, display settings, or personalized content.

Purpose: Remember your preferences, settings, and customization choices to provide a personalized experience.

Retention Period: Up to 12 months.

User Control: You can disable these cookies through our cookie consent banner or your browser settings. Disabling them may affect your user experience and prevent the website from remembering your preferences.

3. Statistics Cookies

These cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously. This helps us improve the functionality and user experience of our services.

Purpose: Analyze website traffic, measure performance, understand user behavior, and optimize our services.

Retention Period: Up to 26 months.

User Control: You can opt out of these cookies through our cookie consent banner or your browser settings. Disabling them will not affect your ability to use our services.

4. Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Purpose: Display relevant advertising, track ad campaign effectiveness, and build a profile of your interests.

Retention Period: Up to 13 months.

User Control: You can opt out of these cookies through our cookie consent banner or your browser settings. Disabling them will not affect your ability to use our services but may result in less relevant advertising.

We use third-party service providers that may set cookies on your device when you use our services. These third parties use cookies to provide essential functionality and improve their services.

Payment Processors

• Stripe: Used for payment processing. Stripe may set cookies to facilitate secure transactions, prevent fraud, and comply with regulatory requirements. For more information, see Stripe's Cookie Policy.
• Paystack: Used for payment processing in supported regions. Paystack may set cookies for payment processing, fraud detection, and transaction security. For more information, see Paystack's Privacy Policy.

Security and Performance Services

• Cloudflare: Used for content delivery, DDoS protection, and website security. Cloudflare may set cookies to optimize performance, prevent abuse, and maintain security. For more information, see Cloudflare's Cookie Policy.

Authentication and Authorization Services

• Conjoin Auth: Our internal authentication and authorization service that uses cookies to manage user sessions, maintain login state, and provide secure access to your account across all Delalify services.

Please note that we do not control how third parties use cookies. We recommend reviewing the privacy and cookie policies of these third-party services for more information about their practices.

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can:

• Allow All: Accept all cookies, including necessary, preferences, statistics, and targeting cookies
• Allow Necessary: Accept only necessary cookies required for the website to function
• Customise: Choose which types of non-essential cookies to accept or reject

You can change your cookie preferences at any time by visiting our Cookie Preferences page.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Notify you when a website sets a cookie

Please note that blocking or deleting cookies may affect your ability to use our services and may prevent certain features from functioning properly.

For more information on managing cookies, please refer to your browser's help documentation:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our websites currently do not respond to "Do Not Track" signals because there is no consistent industry standard for how to respond to such signals.

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes to this policy, we will notify you by:

• Posting the updated policy on this page with a new "Last Updated" date
• Displaying a notice on our website or sending you an email notification (if you have provided your email address)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

For general inquiries, you can also contact us at wecare@delalify.com.

For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.