Business apps that work from the same records

Every app on the Apps Platform reads and writes the same contacts, messages, files, and permissions. When your team edits a record in one app, the other apps load that edit on their next request, so every app shows the same version of each contact.

Delalify apps share one set of records

Every separate tool that you add can bring another system to maintain, another export to run, and another copy of your data that falls out of date. Every app on the Delalify Apps Platform, however, reads and writes the same contacts, messages, files, and permissions.

  • With separate tools: Duplicate records in every tool

    When each team keeps its own tool, sales can hold one phone number for a contact while support holds another and marketing emails an old address.

    With the Delalify Apps Platform: One record for each contact

    When you update a contact in People, every other app loads the new details on its next request.

  • With separate tools: Manual syncing that repeats every week

    Moving data between tools can mean exporting a CSV file, cleaning it, and importing it into the next tool, while the source data keeps changing.

    With the Delalify Apps Platform: One system, several apps

    Each app handles its own job, such as messaging or file storage, while every app reads and writes the same records.

  • With separate tools: Three tools hold one relationship

    Your team can keep the contract in one tool, the last email in another, and the meeting notes in a third, so preparing for a call means opening all three.

    With the Delalify Apps Platform: Every message on the contact's thread

    Channels adds every message that you send to the contact's thread in People, where each colleague with access can read it.

  • With separate tools: Permissions that need manual tracking

    When someone joins, you have to add them to the chat tool, the file drive, the contact database, and every other tool that your team uses. When they leave, you have to remember to remove them from each one.

    With the Delalify Apps Platform: One place for access

    Delalify Teams applies the role that you grant to a colleague whenever they open People, Channels, or OneCloud.

One action, every app updates

Because every Delalify app reads and writes the same records, one event can start a workflow that updates each app in turn.

New client signs a contract

Trigger: Contact marked Active in People

When a new client signs, a workflow can file the contract in OneCloud, draft the first invoice in Wallet, and send the welcome from Channels, while Beryl drafts a check-in for you to edit.

Renewal window opens 90 days out

Trigger: Beryl flags an approaching expiry

The account manager can start each renewal 90 days before it falls due, with the prior contract, a drafted invoice, and the history of the client in front of them.

A new team member joins

Trigger: Admin adds an employee in Teams

On their first day, a new hire can open every record, file, and conversation that their role allows, so IT handles no access ticket for them.

A client stops replying

Trigger: Engagement drops for two weeks

Beryl flags the quiet client while the relationship can still recover, so the account manager can edit one draft and send it.

Built to work together from day one

You can use each app on its own, while the apps that you combine share their contacts, files, and roles.

Edits reach every app

When you update a contact in People, Channels uses the new details on its next request. When you attach a file in OneCloud, OneCloud links it to the contact's profile.

One history for each relationship

Channels and OneCloud link every message and file to the right contact, so your team reads the current history of each relationship.

One role for every app

Teams applies the role that you set for a colleague in People, Channels, and OneCloud, so when you revoke that role, the colleague loses access in each of them.

Records without exports

The apps read from the same records, so your team can skip the CSV exports and the manual updates between tools.

People, Channels, OneCloud, and Teams connected to one shared set of records

Multiple isolated tools versus the Apps Platform

Compare what each everyday task below costs your team on separate tools with how the same task works on the Apps Platform.

Task
Other tools
DelalifyDelalify apps platform
Contact updates
Three versions of the same contact

When each team keeps its own tool, sales can hold one phone number for a contact while support holds another. Marketing can then keep emailing an address that bounces, because it works from its own copy of the record.

One record, updated once

When you change a contact in People, every other app loads the change on its next request, so your whole team works from the same profile.

Message history
One conversation in four places

Your team can keep the email thread in one inbox, the meeting note in a document tool, and the text messages on a phone, while nobody records the call at all. Before each follow-up, someone then has to open four tabs and piece the story together.

Every thread on one timeline

Channels adds each email, text, and reply to the contact's thread in People as it arrives, so you can read the whole history in order on one page.

File access
The signed version is hard to find

Finding the current contract can mean searching your email threads, your cloud storage, and the shared drive in turn. Three colleagues can then send you three different copies, while the legal team asks which one reached the client.

Files stay on the contact

OneCloud links each document to its contact in People and keeps the version history and the access log of the file, so you can open the current copy and see who opened it last.

User permissions
Access tracked in a spreadsheet

For each new hire, someone has to add them to every tool by hand and remember which team owns which login. When that person leaves, someone has to find and close each of those accounts again.

One role for every app

Teams applies the role that you set for a colleague whenever they open People, Channels, or OneCloud, so revoking that role removes their access in each of those apps.

AI and agents
AI tools without your customer records

A standalone chatbot can answer only from the text that you paste into it, so it has no record of the account that you name. Each AI tool that you add can also send raw customer data to another vendor, with a separate budget and a separate log for every tool.

Beryl in every app

Beryl answers questions across People, Channels, OneCloud, Teams, and Tables and links each answer to its source. Beryl also drafts messages from the full thread and starts agents that work for up to 24 hours under your permissions, while Guard redacts personal data and enforces a budget on every request.

Custom data
Your pipeline is stuck in a spreadsheet on one laptop

When two people edit the spreadsheet at once, a third can download an old copy and send it around the team. The figures in each copy then disagree, so whoever writes the weekly report has to reconcile them first.

Tables holds the rows that your team queries

Your team can give each table its own fields, views, and filters, while Wallet and Channels read the same rows, so an invoice or an email uses the latest value in each row.

Pages and forms
The signup form stops at a CSV export

When a lead fills in the form on your website, their details can wait for a weekly CSV export before someone uploads them to your contact database. By then, nobody can tell where each lead came from, so the source column reads 'unknown' on every row.

Each submission on the contact profile

Once you build the page in Builder and connect its fields, People creates a contact from each submission and tags that contact with its source.

Billing
The invoice, the payment, and the books disagree

When the invoice is in one tool and the payment is in another, the accounting file can match neither of them. Your team then has to reconcile all three by hand each month, while an account manager can still ask a customer for a receipt that you already sent.

Invoices on the same customer record

Wallet bills the contact that your team already talks to in People and records each payment, receipt, refund, and tax entry against that profile, so you close your books against the same records every month.

Pick the row that costs you the most.

Turn on the app for that task first. Each app that you add later reads the same contacts, files, and roles, so the tasks above move from the left column to the right.

Ready to connect your workspace?

Your team can work in People, Channels, OneCloud, and Teams from one shared set of records, so that each message, file, and permission links to the right contact.