Build lasting relationships across the entire student lifecycle

From first inquiry through graduation and beyond, education teams struggle to coordinate across admissions, advising, advancement, and administration. Delalify connects every interaction so students receive consistent support and institutions maximize engagement.

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The challenge

When systems stay disconnected, students fall through the cracks

Admissions adds a prospective student to one database while student success tracks interventions in another. Advancement pulls outdated contact information when launching fundraising appeals, and faculty advisors lack visibility into financial aid conversations happening across campus. Students repeat their stories to different departments because nobody shares the full picture. When a family updates their phone number with the registrar, it takes weeks before the change reaches alumni relations, leaving messages undelivered and engagement opportunities lost.

Workflows

How teams work together

See how Delalify People, Channels, OneCloud, and Teams connect to enhance operations and improve outcomes.

Coordinate enrollment from inquiry through orientation

When a prospective student submits an inquiry form, Delalify People creates their profile and automatically assigns them to the appropriate admissions counselor based on program interest and geographic region. As the student progresses through application review, campus visits, and financial aid conversations, every touchpoint syncs to their timeline in People. Channels sends personalized email sequences triggered by application milestones, ensuring families receive timely information about next steps without manual intervention. Documents like transcripts, recommendation letters, and housing forms attach directly to the student profile in OneCloud, giving admissions staff instant access to the complete file. When the student accepts their offer, Teams adjusts permissions so advising staff gain access to academic records while admissions visibility transitions to read-only status.

Outcome

Enrollment teams eliminate duplicate data entry, families experience coordinated communication across departments, and students arrive on campus with all required documentation already on file.

Support student success with shared intervention tracking

Academic advisors, mental health counselors, financial aid officers, and residence life staff all work with the same students but rarely see what colleagues have documented. When a student shows signs of struggle, Delalify People becomes the central hub where every department records touchpoints and views intervention history. Faculty flag attendance concerns that automatically notify advisors, who can see previous outreach attempts and review notes from counseling sessions without compromising privacy controls set through Delalify Teams. Channels sends check-in messages based on engagement scores calculated from class attendance, portal logins, and response rates. OneCloud stores accommodation letters, care plans, and success contracts where authorized staff can access them instantly during crisis response. Because all systems share the same contact record, when a student updates their preferred name or contact information, the change reflects everywhere immediately.

Outcome

At-risk students receive coordinated support instead of fragmented interventions, staff avoid duplicating outreach, and institutions demonstrate duty of care through documented action.

Amplify fundraising with accurate constituent data

Alumni relations teams export contact lists to send appeal campaigns, but the spreadsheet goes stale the moment they download it. Someone moves or changes jobs, but the advancement database never learns about it because updates happen in the registrar system first. Delalify connects these silos so when an alumnus updates their employer in the career services portal, People syncs the change to advancement records instantly. Channels segments donors by giving history, engagement level, and affinity groups pulled directly from People, personalizing appeals with merge fields that reflect current data. Every email reply and event RSVP appears in the donor timeline alongside gift records and volunteer activities. OneCloud stores donor agreements, pledge schedules, and stewardship reports attached to constituent profiles, making it simple to find the right document when preparing for major gift solicitations. Teams ensures student workers in the call center see only non-sensitive contact details while major gift officers access full wealth indicators and giving capacity scores.

Outcome

Advancement professionals spend less time reconciling data and more time cultivating relationships, appeals reach constituents with accurate information, and donors feel recognized because every interaction reflects their complete history.

Organize campus operations with unified communication

Campus facilities, parking services, health centers, and IT support all need to reach students and staff, but each department sends messages through different channels, creating notification fatigue and missed information. People becomes the source of truth for campus directory data, automatically syncing role changes when students graduate, staff transfer departments, or affiliates join research projects. Channels consolidates announcements, service updates, and emergency alerts into coordinated campaigns that respect preference settings managed in People. Students opt in to text alerts for library holds but choose email for dining hall promotions, and Channels honors those choices automatically. OneCloud stores policy documents, training materials, and compliance certifications where department heads can share them securely through Channels messages or link them in People profiles. Teams provisions access when HR onboards new employees and revokes it when affiliations end, ensuring only current community members receive internal communications.

Outcome

Campus communications feel coherent instead of overwhelming, students engage more because messages reach them through preferred channels, and administrators maintain accurate recipient lists without manual audits.

34%

Higher application completion

41%

Increase in annual fund participation

60%

Less time preparing for meetings

Capabilities

Platform features that powers your relationships

Built to handle the complexity of your operations

Automated student lifecycle management

Tag students by enrollment status, academic standing, and engagement level in People, then trigger Channels campaigns when they transition between stages without building complex integrations.

Compliant record retention

OneCloud enforces FERPA-compliant retention schedules, automatically archiving student records according to institutional policy while Teams ensures only authorized personnel access sensitive documents.

Shared constituent intelligence

Admissions, advising, and advancement teams work from the same profile in People, seeing interaction histories across departments without compromising role-based privacy controls.

Coordinated family communication

Link students to parents, guardians, and emergency contacts in People, then send Channels messages that respect family preferences for billing updates, academic progress, and campus events.

Event management and tracking

Organize campus visits, admitted student days, and alumni reunions in People, send invitations through Channels, and track RSVPs and attendance without exporting lists to external platforms.

Faculty and staff directory sync

Connect People to your HR system through Teams, provisioning access when employees start and removing it when they leave, keeping campus directories accurate automatically.

Success stories

Real outcomes from organizations like yours

See how teams achieve measurable results with Delalify

Regional university reverses enrollment decline

Context

A mid-sized public university faced declining enrollment after prospective students complained about inconsistent communication and lost application materials. Admissions staff spent hours reconciling spreadsheets while advisors lacked visibility into pre-enrollment conversations, causing incoming students to repeat their stories during orientation.

Implementation

The university deployed Delalify People as the single source for prospective and enrolled student records, connecting it to their student information system. Admissions counselors documented every campus visit, phone call, and application review directly in People, creating timelines visible to advising staff once students enrolled. Channels automated welcome sequences triggered by application status changes, sending personalized messages about financial aid deadlines, housing selection, and orientation registration. OneCloud stored transcripts and test scores attached to student profiles, eliminating lost documents and giving staff instant access during application review. Teams granted faculty advisors read access to pre-enrollment notes while restricting admissions from viewing academic records post-matriculation.

Results

Application completion rates increased 34 percent because students received timely reminders at every stage. Yield improved 22 percent as families reported feeling supported throughout the decision process. Advisors began first meetings with full context about student interests and concerns documented during recruitment, helping students feel known instead of starting over. Admissions staff reclaimed 15 hours per week previously spent tracking down documents and updating multiple systems.

Private college personalizes donor engagement at scale

Context

A liberal arts college with 12,000 living alumni relied on annual fund appeals that generated declining response rates. Advancement officers knew donors wanted personalized outreach reflecting their campus involvement and giving history, but pulling that information required querying three separate databases and manually merging spreadsheets. By the time campaigns launched, contact data had already changed, resulting in bounced emails and missed opportunities.

Implementation

The college connected Delalify People to their alumni database, student involvement records, and giving platform, creating unified constituent profiles enriched with participation history, notes from interactions, and philanthropic interests. Channels segmented audiences dynamically based on reunion year, athletic team affiliation, scholarship recipient status, and cumulative giving, personalizing appeals with groups and tags pulled from People in real time. Every reply to an email campaign or event invitation updated the constituent timeline, giving gift officers full context before solicitation calls. OneCloud stored pledge agreements, giving society benefits documentation, and impact reports attached to donor profiles, making it simple to send stewardship updates through Channels or share materials during meetings. Teams ensured student callers saw only basic contact information during phonathon shifts while major gift officers accessed wealth screening data and engagement scores.

Results

Annual fund participation increased 41 percent as appeals reached alumni with accurate information and personalized messaging. Gift officers reported 60 percent less time spent preparing for donor meetings because constituent histories loaded instantly in People. Phonathon student callers increased pledge conversion by 28 percent because they could reference specific campus memories and involvement documented in constituent timelines. Bounce rates dropped to under 2 percent because contact updates synced across systems automatically.

Transform how your institution connects with students

Join education leaders who have eliminated data silos, coordinated communications, and built lasting relationships through Delalify. Schedule a consultation to see how People, Channels, OneCloud, and Teams can work for your campus.

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