Build lasting relationships across the entire student lifecycle

From first inquiry through graduation and beyond, education teams struggle to coordinate across admissions, advising, advancement, and administration. Delalify connects every interaction so students receive consistent support and institutions maximize engagement.

Start with People Talk to our team

The challenge

Separate systems lead to inconsistent student support

Admissions adds a prospective student to one database while student success tracks interventions in another. Advancement pulls outdated contact information when launching fundraising appeals, and faculty advisors lack visibility into financial aid conversations happening across campus. Students repeat their stories to different departments because nobody shares the full picture. When a family updates their phone number with the registrar, it takes weeks before the change reaches alumni relations, leaving messages undelivered and engagement opportunities lost.

Workflows

How teams work together

See how Delalify People, Channels, OneCloud, and Teams connect to enhance operations and improve outcomes.

Coordinate enrollment from inquiry through orientation

When a prospective student submits an inquiry form, Delalify People creates their profile and Automation assigns them to the appropriate admissions counselor based on program interest and geographic region. As the student progresses, Channels sends personalized email sequences triggered by application milestones through automated workflows. Documents attach directly to the student profile in OneCloud, giving admissions staff instant access. Integration syncs with your student information system so when a student accepts their offer, Teams adjusts permissions automatically for advising staff.

Outcome

Enrollment teams eliminate duplicate data entry, families experience coordinated communication across departments, and students arrive on campus with all required documentation already on file.

Support student success with shared intervention tracking

Academic advisors, counselors, financial aid officers, and residence life staff work with the same students but rarely see what colleagues have documented. Delalify People becomes the central hub where every department records touchpoints. Faculty flag attendance concerns that Automation routes to advisors with previous outreach history attached. Channels sends check-in messages based on engagement scores while Teams enforces privacy controls. OneCloud stores accommodation letters and care plans. Integration with campus systems ensures contact updates reflect everywhere immediately.

Outcome

At-risk students receive coordinated support instead of uncoordinated interventions, staff avoid duplicating outreach, and institutions demonstrate duty of care through documented action.

Amplify fundraising with accurate constituent data

Alumni relations teams export contact lists for appeal campaigns, but spreadsheets go stale immediately. Integration connects career services portals and registrar systems to People, syncing employer updates and contact changes to advancement records instantly. Channels segments donors by giving history and affinity groups, personalizing appeals with current data. Automation logs email replies and event RSVPs to donor timelines alongside gift records. OneCloud stores donor agreements and stewardship reports on constituent profiles. Teams ensures student call center workers see only non-sensitive details while major gift officers access wealth indicators.

Outcome

Advancement professionals spend less time reconciling data and more time cultivating relationships, appeals reach constituents with accurate information, and donors feel recognized because every interaction reflects their complete history.

Organize campus operations with unified communication

Campus facilities, parking services, health centers, and IT support all send messages through different channels, creating notification fatigue. Integration with HR and registrar systems keeps People current as students graduate and staff transfer departments. Channels consolidates announcements and emergency alerts into coordinated campaigns that respect preference settings. Automation routes messages to the right channel based on student preferences and message urgency. OneCloud stores policy documents and training materials. Teams provisions access when HR onboards employees and revokes it when affiliations end.

Outcome

Campus communications feel coherent instead of overwhelming, students engage more because messages reach them through preferred channels, and administrators maintain accurate recipient lists without manual audits.

34%

Higher application completion

41%

Increase in annual fund participation

60%

Less time preparing for meetings

15hrs

Weekly savings from automated workflows

Capabilities

Platform features that powers your relationships

Built to handle the complexity of your operations

Automated student lifecycle management

Tag students by enrollment status and engagement level in People, then use Automation to trigger Channels campaigns when students transition between stages.

Compliant record retention

OneCloud enforces FERPA-compliant retention schedules, automatically archiving student records according to institutional policy while Teams ensures only authorized personnel access sensitive documents.

Shared constituent intelligence

Admissions, advising, and advancement teams work from the same profile in People, seeing interaction histories across departments without compromising role-based privacy controls.

Coordinated family communication

Link students to parents, guardians, and emergency contacts in People, then send SMS and email messages that respect family preferences for billing updates, academic progress, and campus events through Channels.

Event management and tracking

Organize campus visits, admitted student days, and alumni reunions in Delalify People, send invitations through Channels, and track RSVPs and attendance without exporting lists to external platforms.

Faculty and staff directory sync

Connect People to your HR system through Integration, provisioning access via Teams when employees start and removing it when they leave.

Success stories

Real outcomes from organizations like yours

See how teams achieve measurable results with Delalify

Regional university reverses enrollment decline

Context

A mid-sized public university faced declining enrollment after prospective students complained about inconsistent communication and lost application materials. Admissions staff spent hours reconciling spreadsheets while advisors lacked visibility into pre-enrollment conversations, causing incoming students to repeat their stories during orientation.

Implementation

The university deployed Delalify People as the single source for student records, using Integration to connect their student information system. Admissions counselors documented visits and reviews in People, creating timelines visible to advising staff. Automation triggered Channels welcome sequences when application status changed. OneCloud stored transcripts attached to profiles. Teams granted faculty advisors read access to pre-enrollment notes while restricting admissions post-matriculation.

Results

Application completion rates increased 34 percent because students received timely reminders at every stage. Yield improved 22 percent as families reported feeling supported throughout the decision process. Advisors began first meetings with full context about student interests and concerns documented during recruitment, helping students feel known instead of starting over. Admissions staff reclaimed 15 hours per week previously spent tracking down documents and updating multiple systems.

Private college personalizes donor engagement at scale

Context

A liberal arts college with 12,000 living alumni relied on annual fund appeals that generated declining response rates. Advancement officers knew donors wanted personalized outreach reflecting their campus involvement and giving history, but pulling that information required querying three separate databases and manually merging spreadsheets. By the time campaigns launched, contact data had already changed, resulting in bounced emails and missed opportunities.

Implementation

The college used Integration to connect Delalify People to their alumni database and giving platform, creating unified constituent profiles. Channels segmented audiences by reunion year and giving history, personalizing appeals with tags from People. Automation logged email replies and event RSVPs to constituent timelines, giving gift officers full context before calls. OneCloud stored pledge agreements and impact reports. Teams ensured student callers saw only basic contact information while major gift officers accessed wealth screening data.

Results

Annual fund participation increased 41 percent as appeals reached alumni with accurate information and personalized messaging. Gift officers reported 60 percent less time spent preparing for donor meetings because constituent histories loaded instantly in People. Phonathon student callers increased pledge conversion by 28 percent because they could reference specific campus memories and involvement documented in constituent timelines. Bounce rates dropped to under 2 percent because contact updates synced across systems automatically.

Improve how your institution connects with students

Join education leaders who have unified disparate data, coordinated communications, and built lasting relationships through Delalify. Schedule a consultation to see how People, Channels, OneCloud, and Teams can work for your campus.

Schedule a demo Start with People